Privacy Policy

Last Updated: 3 May 2025

At Éclat Beauté ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or book our services.

1. Information We Collect

We may collect:

Contact details (name, email, phone) when you book appointments or inquire.
Service preferences (e.g., hair/nail treatments) to personalize your experience.
Technical data (IP address, browser type) via cookies to improve our website.

2. How We Use Your Information

Your data helps us:

Process bookings and send confirmations/reminders.
Respond to inquiries and provide customer support.
Send promotional offers (only with your consent—you can unsubscribe anytime).
Improve our website and services.

3. Data Sharing & Protection

We never sell your data to third parties.
Information is only shared with trusted service providers (e.g., booking software) for operational purposes.
We implement security measures (encryption, secure servers) to protect your data.

4. Your Rights

Under South Africa’s POPIA (Protection of Personal Information Act), you can:

Request access to or deletion of your data.
Opt out of marketing communications.
Correct inaccurate information.
Contact us at bookingeclatbeaute@gmail.com to exercise these rights.

5. Cookies & Tracking

Our website uses cookies to enhance your browsing. You can disable cookies in your browser settings.

6. Policy Updates

We may update this policy periodically. Changes will be posted on this page.

Questions? Contact us at bookingeclatbeaute@gmail.com